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SALES JOBS, SALES POSITIONS, SALES VACANCIES, SALES CAREERS & GRADUATE JOBS

Telecommunications

If you are considering a professional sales career, a graduate, have a trade / technical background or some relevant industry experience & planning on changing careers, then click on the links below. They provide an insight into sales along with helpful career advice from salespeople working in the types of industries / market segments we recruit for:

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Professional Services

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Heating, Cooling & Refrigeration

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Software

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Telecommunications

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Sales Jobs Minimize

Career Advice, Career Counselling, Career Development, Career Education, Career Guide & Career Planning

Kylie - Business Development Manager / NETCO

What did you do before you started your sales career?

Everything – Hairdressing, Retail Assistant, Receptionist, Finance, Admin / PA for a Real Estate company, Credit Claims, Conveyancing, Recruitment & then current job

What was your first sales job and how did you land it?

My current job is the first where I have to chase business and I landed it because Netco was a client of mine when I was doing recruitment and I got offered this position as they thought I would be suited to it

Explain what you like about your current sales position.

Chasing potential clients,the feeling of helping them, closing deals and of course the receiving the commission cheque once you’ve closed them.

Tell us what you don’t like about sales jobs.

The feeling of rejection (many types of rejection) but then that feeling goes away when I overcome their objection

What are some common sales myths in the Telecommunications industry?

If it too good – it’s too good to be true! Once you over come that doubt that the client has it is the best feeling.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

They really need to sell themselves and say to the person at the interview -  “Yes I know that I have not had a sales position before but I have the ability to chase clients because I have good follow up skills.  I have done a recruitment course before in my previous position and they need to hear about things that they have done not what they will do even if they have not had a previous sales position before.

Example:

I know that I will be good at this position because I am really persistent because ….. (something that they have done) if you need to discuss further please feel free to call me or I and am happy to come in early on Thursday to discuss further 

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

You need to be confident and full of energy (really happy) and tell them that you are not scared of chasing clients whether that is to be on the phone or on the road or both. Make sure they are on time for their interview and have polite follow up skills after the interview to show the person that they are keen and really want to work for them.

 


Darren - Business Development Manager / Netco

What did you do before you started your sales career?

I spent 10 years in the hospitality industry, managing bars, restaurants and hotels.

What was your first sales job and how did you land it?

I applied through a recruitment agency; it was a fulltime campaign for three months for ANZ Bank selling EFTPOS contracts and agreements.

Explain what you like about your current sales position.

This position is challenging and exciting, especially when you land a big deal.  I like the freedom you get with sales and the fact that you are responsible for your own destiny.  Sales is a simple theory, the harder you work, the more clients you see, the more cards you hand out, the more presentations you do, the more sales your going to get. 

Simple maths, yet technique is something you learn over time.  Knowing what to say, when to say it, and how to handle even the nastiest person and then turn them around to end up agreeing with you. 

That makes you feel great when you do that.

Analysing your wins and losses in life will always get you further ahead of your competitors.  You need to know what works and what doesn’t work and the only way you will learn that is by trial and error.  You also need to look at each situation and analyse why this worked and why this didn’t work.

Tell us what you don’t like about sales jobs.

Sales is a tough industry as you have your highs and then the lows due to lack of sales.  No matter what company you work for, you are only as good as your last week, month or year.  That’s why it is important to keep on top of things and to make sure you have a healthy pipeline of potential customers. 

Building a referral database is important because when you have a low period you can sometimes call some people for help.

What are some common sales myths in the Telecommunications industry?

Those sales people are “dodgy car salesman” and only out for themselves.  I have come across many sales people that are like that however there are many that are good, genuine people that are only interested in looking after their customers.  You have to in this industry otherwise you can’t rely on them for referrals or repeat business.

It makes more sense to look after them because there is always more than one sale in a sale. 

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

Believe in yourself.  Believe it or not everyone has been selling their whole life.  Every time you have an argument, you are selling your opinion, every time you have a job interview you are selling yourself.  Every time you meet someone you are attracted to, again you are selling yourself. Every group discussion you find yourself in, you will also find that you are in a sales environment. 

There are so many examples of this! This is all helpful for interview questions like – “What do you know about sales?”

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career?

Put your head down; don’t rely on anyone but yourself.  Build your own database, clientele and friendships.  The more sales training you undertake the better you will become.

 


Suj - Sales Engineer / Planet Telecommunications

What did you do before you started your sales career?

I was a System and Network Engineer (PCs, Servers, Firewalls, Routers & Network Security)

What was your first sales job and how did you land it?

My first sales job was selling electronic components by applying to job in the AGE.

Explain what you like about your current sales position.

I like being out and about, meeting new people, working with different industries, companies everyday and most importanatly making them happy by finding them the right solution Inturn – I  recieve the rush of the sale.as well as commission payment.

Tell us what you don’t like about sales jobs.

I don’t like dealing with other consultants (other companies) that hand ball all the rubbish to you and won't own to their own mistakes.

What are some common sales myths in the Telecommunications industry?

Everybody needs it so we can sell it.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

Experience is always a factor.  First learn about the industry, company, products & services.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career? 

Talk less and LISTEN!

 


Sean - Account Manager / Tiecom

What did you do before you started your sales career?

I was a self employed as a Telecommunications Technician for 4 years

What was your first sales job and how did you land it?

The current position I am in is my first sales job. I had been working for Tiecom as a sub contractor for about 3 years, Steve the Director of the company came to see me act in a play and he was impressed with my ability to perform in front of crowds and also my character range so he offered me the job.

Explain what you like about your current sales position.

I like it in that it isn't to farr away from my days of self employment in that I can earn as little or as much as I want.  My income has no limit!

Tell us what you don’t like about sales jobs.

It took a while to get used to wearing a suit and tie.

What are some common sales myths in the Telecommunications industry?

From an outsiders point of view I think they have the impression that salespeople spend all day taking customers out to lunch and don't really do much else.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

I think the best way would be to work in the industry first in a different role to get your knowledge of the product to an acceptable level and to meet people in the industry that may be in a position to offer you such a position.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career? 

Whatever you do, don't make sales your life, it is very easy to become stressed if you don't have a hobby or at least realise that people work to live and not the other way around.  It is one of those jobs where you can work all day long everyday if you like.

I have seen far too many salespeople take it all too seriously and put themselves in a situation where if work isn't going right then it directly affects their happiness in life.

 


Anthony - Business Systems Consultant / Auswide Communications

What did you do before you started your sales career?

I was in the Royal Australian Navy – Communications, Courier Driver...

What was your first sales job and how did you land it?

Timeshare, I don’t remember exactly know how it came about but I was looking for some extra income and took on the commission only position in the evenings.  I took a couple of days off to attend their selling techniques sessions.  They were about understanding what motivates people, finding their hot buttons and then pushing them.

Explain what you like about your current sales position.

I receive an enormous amount of satisfaction knowing that by applying my knowledge I can help companies despite what the general perception of the Telecommunications Industry is today.  Making the initial sale is great, nurturing an ongoing and trustingly relationship is a real achievement.

Tell us what you don’t like about sales jobs.

I don’t like cleaning up the mess created by unscrupulous industry sales reps.

What are some common sales myths in the Telecommunications industry?

That Telecommunications costs are too high.  Take a real look at business costs and Telecommunications is usually a minor expense in the overall budget, the problem is that everyone is taking about it.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

If you are looking for a sales job in any industry you have to be able to sell yourself.  People will only buy things from people they like, if they like you they will have some degree of trust in you, if they trust you have sold yourself not a product.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career? 

  • Broaden your experiences (you have to be able to deal with a single person or a group of people)
  • Look and sound confident
  • Know how to read a person's body language and react accordingly
  • Understand what questions to ask and how to structure them
  • Once you’ve asked your question - shut up and listen!

  


Ben - Business Development Manager / CDM Communications

What did you do before you started your sales career?

Worked as a labourer in the building industry for 7 years.

What was your first sales job and how did you land it?

My first sales job was a direct sales job selling cinema advertising, I used to sell the slide ads that came on prior to a movie starting.  It was a rather interesting interview process, the first part was a telephone interview where I had to do a pitch to the person on the other end of the phone why they should holiday in Sydney over Queensland.  The second part was a group interview where I had to interview another candidate that was applying for the same job and sell them as why they should get the job to the rest of the class.  The final part was a one on one interview where I had to sell the National Sales Manager the colour white.

I completed all tasks and was awarded with the position, the ability to think quick on your feet helps in these situations!

Explain what you like about your current sales position.

I contract is this current position in a commission only model, this allows me to earn much more money than being on a salary, and gives me the freedom to run my business and life how I want.  It is a completely autonomous role which is extremely flexible and you get out of it what you put into it.

Tell us what you don’t like about sales jobs.

Constant pressure, but the positives above outweigh the stress, you learn to cope,  Having the ability to pick yourself up and dust yourself off after a loss is a skill you need to develop as quickly as possible, but the more experience you get the easier it becomes.

What are some common sales myths in the ICT industry?

It’s all about the price, it couldn’t be further from the truth.  So many sales people I come up against sell on price alone, it is the last part of the conversation with me, you need to focus on the customer (relationship) and solution and the rest will fall into place.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

You need to know your stuff extremely well as there are so many things you need to know, work with a good company with a reputation of doing good business. Best to work with one of the big 2, Telstra or Optus either in a direct role which has many opportunities for career progression or in the dealer channel.  Ask to see some testimonials from some existing customers to understand the reputation if working in the channel. 

Start at the ground and work your way up, doing a combination of telephone sales and face to face is a great way to find your feet.  It is tough at the start but have a plan in place for goals you want to achieve along the way. 

I remember my goal 7 years ago was to to initially earn a six figure salary; now that I have achieved that,  I have set my new goal much higher.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career?

Have a plan, have a dream, have a reason why you want to do this and be committed to yourself and the role.  The people who succeed at the highest level are people with a passion, you cannot learn passion, you need to have a belief in yourself and your product and the passion will happen. 

Sales is about winning, there is no prize for second, if you don’t win you need to understand why so you learn for next time. 

 


Steve - Account Executive / Auswide Communications

What did you do before you started your sales career?

Voice Recording technician.

What was your first sales job and how did you land it?

Account Manager (ADDCOM) headset manufacturer – put together a proposal on how I was going to operate and presented to the director.

Explain what you like about your current sales position.

Challenging times ahead! Everyday brings something different to the table therefore I’m learning something everyday. Meeting different people and learning about different industries.

Tell us what you don’t like about sales jobs.

Sales figures, when down. Decision makers sitting on it! The gate keepers ... if only we can shoot them!

What are some common sales myths in the Telecommunication industry?

Adding Value! Always present the smaller number first.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

Definitely put yourself through a constructive sales course. It provides you some sort of structure and technique and allows you to educate yourself during the process.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career?

Remember Names, Job Titles and the customer’s needs! Organization! Don’t be afraid of making mistakes!You will learn as you go. Always spend 5 mins after a meeting reviewing good, bad points and what you could have done better. 

 


R. Zontanos - Business Development Manager / Leading Edge Telecoms

What did you do before you started your sales career?

I was undergoing a Business Marketing course as well as working in a call centre

What was your first sales job and how did you land it?

First sales job was working in a Telstra Shop as an Account Manager servicing there business retail customer.  I saw the job advertised online and went through the relevant requirements and was successful

Explain what you like about your current sales position.

The autonomy is certainly a plus, at the same time you need to be disciplined and not take advantage of your autonomy.  The other positive about my role is being able to offer many different SME’s a solutions based on a consultative selling approach.

Tell us what you don’t like about sales jobs.

Pressure to ensure sales budgets are successfully maintained. 

What are some common sales myths in the Telecommunications industry?

That the industry is just about a mobile phone and mobile plan – in the last 10+ years the telco industry has had more of an integration with the I.T. industry and your offering a total communication solution which may also include an IT solution.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

It’s not about winning EVERY sale then and there.  You need to be smart with your time and put energies into sales you know you are or will close and not waste time on dead deals.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career?

It’s all good and well to have your product knowledge – but to gain the advantage over others its imperative to know what your competitors are doing and what they are selling so you know exactly where you stand.

 


C. Bartlett – Sales Manager, APAC  / Esendex Australia Pty Ltd

What did you do before you started your sales career?

My first full-time job was as a trade assistant reconditioning torque convertors for automatic transmissions – that paid $160 per week.

What was your first sales job and how did you land it?

My first sales job was as a counter hand selling nuts and bolts.

Explain what you like about your current sales position.

The best thing I like about my role is doing deals and making sales.

Tell us what you don’t like about sales jobs.

Not making sales and been beaten to an opportunity that you have just thought of.

What are some common sales myths in the Telecommunications (SMS / Texting) industry?

That all SMS providers are equal, and that the difference between a higher cost service versus a lower cost service is simply price – which is completely untrue, like anything else lower prices mean that providers are trading something off in order to get the prices down, and that generally means reliability.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

Do some research on SMS providers, sign up to trials and use their services, look at how different providers work, then think of how these services can fit into other companies operations and how it would benefit their businesses. If you have the ability to think about technical concepts and how things would work then I’d say give it a go.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career?

Understand that EVERY organisation in the world is essentially a sales company, it doesn’t matter if they are a one man band accounting firm, Microsoft, or your local council, they are all selling something, so whatever you are doing now, get to know how it works, what it struggles with, and what it’s good at. Speak to your managers and if you ever get to speak to someone who runs their own business, ask them questions about their business, strengths and weaknesses.

 


M. Jones - Sales Manager / Samsung Communications

What did you do before you started your sales career?

I was working in Marketing for Samsung Communications Australia.

What was your first sales job and how did you land it?

My first sales job was with Samsung as a trainee.

Explain what you like about your current sales position.

Great people, big company, solving company issues and having the staff thank you for it.

Tell us what you don’t like about sales jobs.

Not much really, cold calling and door knocking can be a drag but as we do it in a team it's much easier.

What are some common sales myths in the Telecoms Industry ?

The market is saturated and all products are the same. This is not the case, find the push buttons for your products.

What career advice would you give a graduate or person thinking of a career change so they could find sales vacancies in your industry?

Set up business networks, meet as many people as you can. It's much easier to sell equipment to people who already trust you rather than ones who know nothing about you.

Is there any other career advice you would give to someone thinking about sales jobs and starting a sales career?

You get out of it what you put in, in essence sales is numbers, but clever numbers. Don't spend time on time wasters or low percentage sales, instead focus on the ones you really can win and if there are none of these find some more

The results WILL follow.

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