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A Sales Cadet generally starts in an Internal Sales / Customer Support role which involves taking customer enquiries over the telephone, processing orders and providing information about pricing, availability and general advice about the company's products & services.

This entry level position is suited to individuals who are enthusiastic and willing to learn from the ground up and provides an excellent opportunity for career development. Sales cadetships are typically associated with an employer of choice who understand the benefits of investing in the development of their staff.

Duties & Responsibilities

  • Receive inbound customer sales inquiries and provide quotations, product / service information, support and pricing details in response to inbound enquiries, promoting the features and benefits of the company's products / services
  • Process sales orders and arrange the dispatch and administration of products / services sold
  • Receive, manage or escalate customer complaints related to the sale of the company's products / services
  • Maintain sales statistics and records of sales performance
  • Provide administrative support for the production of RFIs, RFPs, RFQs and other sales related documents
  • Identify sales leads and escalate them to external sales staff
  • Maintain client databases


  • Excellent organisational and administrative skills
  • Excellent communication skills and a growing sales focus
  • Sound product/service knowledge
  • Attention to detail

Qualifications & Experience

Relevant tertiary / trade qualifications are desirable along with suitable industry experience and application knowledge.

Career Path

Sales Cadets are generally being groomed for external sales roles such as Sales Executive or Sales Representative.

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