SALES JOBS, SALES CAREER, CAREER PATH & CAREER PLANNING
A Sales Cadet generally starts in an Internal Sales / Customer Support role which involves taking customer enquiries over the telephone, processing orders and providing information about pricing, availability and general advice about the company's products & services.
This entry level position is suited to individuals who are enthusiastic and willing to learn from the ground up and provides an excellent opportunity for career development. Sales cadetships are typically associated with an employer of choice who understand the benefits of investing in the development of their staff.
Duties & Responsibilities
Receive inbound customer sales inquiries and provide quotations, product / service information, support and pricing details in response to inbound enquiries, promoting the features and benefits of the company's products / services
Process sales orders and arrange the dispatch and administration of products / services sold
Receive, manage or escalate customer complaints related to the sale of the company's products / services
- Maintain sales statistics and records of sales performance
- Provide administrative support for the production of RFIs, RFPs, RFQs and other sales related documents
- Identify sales leads and escalate them to external sales staff
- Maintain client databases
Excellent organisational and administrative skills
Excellent communication skills and a growing sales focus
Sound product/service knowledge
Attention to detail
Qualifications & Experience
Relevant tertiary / trade qualifications are desirable along with suitable industry experience and application knowledge.
Sales Cadets are generally being groomed for external sales roles such as Sales Executive or Sales Representative.