SALES JOBS, SALES CAREER, CAREER RESEARCH & CAREER SEARCH
Summary
The role of a Sales Coordinator is to provide general support to the sales team so that they are more productive / efficient and are able to maximize their face-to-face selling time in the field.
This entry level position is well suited to individuals with excellent organisational & administrative skills and is one of the best ways for anyone considering an outbound sales role to gain relevant experience.
Duties & Responsibilities
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Assisting with order processing including receiving, processing and reviewing customer transactions and service enquiries received by phone and mail/e-mail; includes rectifying customer problems within ability or passing problems to higher authority
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Improving processes, forms and procedures to maximise team efficiency
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Relaying campaign and pricing information to the sales team and providing quotations, samples and product literature to customers on request
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Assisting in the selling process through customer education and direct personal contact
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Learning all aspects of products sold including the ability to demonstrate to clients where appropriate
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Assisting the sales team in maintaining their existing user base, developing new business and new clients, managing and updating client records where appropriate
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Assisting with client enquiries in order to facilitate the face-to-face selling time for the sales force
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Maintaining sales statistics and records of customer sales performance and incentive payments
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Providing analytical reports and tender contract reports as necessary
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Coordinating events and invitations and assisting the Marketing Department and Product Managers with marketing activities as required
Skills
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Experience preparing monthly activity reports and statistics
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Excellent lateral thinking and problem-solving skills
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Organisational skills with the ability to prioritise
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Sound computer literacy skills particularly in MS Word, Excel & Outlook
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Good time management skills, with attention to detail
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Excellent administrative and clerical skills
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Ability to work under limited direction
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Excellent communication and interpersonal skills
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Ability to develop efficient processes & systems to manage a variety of challenges
Qualifications & Experience
At least 1 - 3 years experience in a similar role within a sales environment.
Career Path
Sales Coordinators can move into external sales roles such as Sales Executive or Sales Representative.